We understand the importance of your personal information and thank you for your trust. Xigua Fish National Warranty (hereinafter referred to as "this App" or "Xigua Fish Service") takes your privacy seriously and strictly complies with relevant laws and regulations. Please read this Privacy Policy carefully before continuing to use our services. By continuing to use our services, you confirm that you have fully read and understood all terms of this policy.

This App respects and protects the privacy of all users. To provide you with more accurate and better services, this App will use and disclose your personal information in accordance with this Privacy Policy. Unless otherwise provided in this Privacy Policy, this App will not disclose or provide such information to third parties without your prior permission. This App may update this Privacy Policy from time to time. By agreeing to the service agreement of this App, you are deemed to have agreed to all contents of this Privacy Policy.

1. Personal registration information you provide in accordance with the application requirements when registering an account;
2. Information automatically received and recorded by this App on your browser and computer when you use our network services or visit our platform web pages, including but not limited to your IP address, browser type, language, access date and time, hardware and software feature information, and web page records you request;
3. User personal data obtained by this App from business partners through legitimate channels.
4. This App will collect your identity information for real-name authentication to ensure that the person signing the contract with us is you.
5. This App will request permissions to access phone status, calls, recording, photo location, etc. Phone calls and recordings serve as proof of service quality when disputes arise between technicians and users. Photo location is used for technicians to upload service results and confirm service completion.
6. This App will automatically make calls to users and customer service when you click the call button, facilitating communication.
7. After you contact a user or customer service, this App will automatically upload the call recording as evidence in case of disputes.

1. This App will not provide, sell, rent, share, or trade your personal login information to any unrelated third party. If our storage undergoes maintenance or upgrades, we will send push notifications in advance to inform you. Please allow App message notifications in advance.
2. This App does not permit any third party to collect, edit, sell, or freely disseminate your personal information by any means. Any user of this App platform found engaging in such activities will result in immediate termination of the service agreement with that user.

Under the following circumstances, this App will disclose your personal information in whole or in part according to your wishes or legal requirements:

1. We will not disclose to third parties without your prior consent;
2. When necessary to provide the products or services you request, we must share your personal information with third parties (such as CITIC Bank e-Butler or Qingyun System, Alipay, WeChat, etc.);
3. Disclosure to third parties (such as CITIC Bank e-Butler or Qingyun System, Alipay, WeChat, etc.) or administrative/judicial authorities as required by law or at the request of administrative or judicial authorities;
4. If you violate applicable Chinese laws, regulations, or this App's service agreement or related rules, disclosure to third parties (such as CITIC Bank e-Butler or Qingyun System, Alipay, WeChat, etc.) may be required;
5. If you are a qualified intellectual property complainant and have filed a complaint, disclosure to the respondent upon their request to facilitate resolution of potential rights disputes;
6. In a transaction created on this App platform, if either party has performed or partially performed the transaction obligations and requests information disclosure, this App has the right to provide the user with necessary information such as the other party's contact information to facilitate transaction completion and dispute resolution.

The information and data collected by this App about you will be stored on the servers of this App and/or its affiliates. Such information and data may be transferred to and accessed, stored, and displayed outside your country, region, or the location where this App collects the information and data.

You may apply to cancel your account through the following methods:

1. You can cancel your account by contacting customer service or calling 400-6262-365. We will process your request within 15 working days.
2. After you voluntarily cancel your account, we will stop providing you with products or services and will delete or anonymize your personal information as required by applicable law.

When using the App, you may need to enable the following permissions to access related services. If you do not use these features, you can revoke or not enable these permissions in your phone settings. Not enabling permissions will not affect normal browsing, and the App will protect your personal information in accordance with the law.

1. Location-based services: We collect your location information (only your current geographic location, without combining location data across different time periods to determine your travel轨迹) to determine your location, such as providing navigation services in work orders and calculating distances between you and users.
2. Camera-based services: You need to use the camera function when submitting completion images and test videos for work orders, editing personal information, taking and uploading photos, and uploading barcodes via QR code scanning.
3. File storage and reading services: You can download videos to storage devices (external SD cards) and read files from storage devices for offline viewing.
4. Phone-based services: When servicing work orders, you need to make calls to contact users to schedule appointments.
5. Call log-based services: Obtain information on whether you have contacted users and call duration.
6. Calendar-based services: Provide calendar reminder services based on scheduled appointment times.
7. Software installation list-based services: Some links need to be opened in external browsers.

1. Read image permission (READ_MEDIA_IMAGES): Used only for users to change their avatar, check in for work orders, and upload completion site photos. Only work images manually selected by the user are collected.
2. Read video permission (READ_MEDIA_VIDEO): Used only for uploading equipment test-run acceptance videos during work order completion submission. No other private videos on the device will be read.

All image and video upload operations are triggered by the user actively clicking the upload button. The App will not automatically scan or read album media files in the background. You can disable media permissions at any time in your phone's system settings. After disabling, only image and video upload functions will be unavailable; other work order text operations and query functions will remain normal. Uploaded work order images and videos are used only for enterprise work order verification and after-sales archiving, and will not be sold or shared with any third party.

List of third-party SDKs integrated:

1. We attach great importance to the security of your personal information and will take reasonable security measures (including technical and administrative measures) to protect your personal information from improper use or unauthorized access, disclosure, use, modification, damage, loss, or leakage.
2. We will use encryption technology no less than industry standards, anonymization processing, and other reasonably feasible means to protect your personal information, and employ security protection mechanisms to prevent malicious attacks on your personal information.

You can view your personal information types, names, and specific content by clicking your avatar under "My" in this App, and can modify, correct, or delete some of your personal information.

1. If we decide to change the privacy policy, we will post these changes in this policy, on our company website, and in other places we deem appropriate so that you understand how we collect and use your personal information, who can access this information, and under what circumstances we will disclose this information.
2. We reserve the right to modify this policy at any time, so please check back frequently. If we make material changes to this policy, we will notify you through website notices.

1. Xigua Fish Service is provided by Ningbo Zhenghai Technology Co., Ltd. If you have complaints, suggestions, or questions regarding personal information protection, you can contact us through the following methods:
   Email: 232514435@qq.com
   Mail: Room 301, Building 5, South District, Qianyang e-Shang Town, Jiangbei District, Ningbo, Zhejiang, China
   We will verify your identity and respond to your complaints and reports in a timely manner.
2. If you have any questions, comments, or suggestions about this Privacy Policy, you can call customer service hotline 4006262365 to contact us.

Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information has been leaked, especially your App username and password, please contact our customer service immediately so that we can take appropriate measures.

Thank you for taking the time to understand our Privacy Policy! We will do our utmost to protect your personal information and legal rights. Once you start or continue to use this App, you are deemed to have fully understood and agreed to this policy. Thank you again for your trust!